http://servicedesignpatterns.pbworks.com/FrontPage1.02009-01-21T07:23:14Z http://servicedesignpatterns.pbworks.com/Play-Concierge0.82008-12-26T00:26:55Z http://servicedesignpatterns.pbworks.com/Say-You%27re-Sorry0.82008-12-26T00:30:19Z